Insurance

Heartland Orthopaedic & Sports Medicine Clinic, L.L.C. participates with the following insurance carriers and plans:
United Health Care - National Plan
Blue Cross Blue Shield of Nebraska PPO
Medicare
Medicaid of Nebraska
Midlands Choice (any participating carriers in network)
Mutual of Omaha
United Health Care of the Midlands
United Health Care - National Plan


For you convenience we also accept "VISA" and "MasterCard"
If your insurance carrier is not listed,
contact our office at 800.563.3320 or our local number 402.721.0090

Patients are expected to pay for office charges at the time services are rendered. This may involve payment for office services provided, or payment of a co-payment or deductible per your insurance agreement. We will gladly supply you with receipts for reimbursement by your insurance company.
If you are covered by Worker's Compensation:
Be sure we have your employer's full address. We will then bill your employer for services rendered.
If you have Medicare:
We will submit your claims for you and payment will come to us. You will receive a monthly statement. If your secondary insurance is Medigap, you will not need to submit.
If you have Blue Cross Blue Shield:
We will submit your claim, and insurance payment will come directly to us.
If you have Medicaid:
We will file your claim for services provided and accept their payment as payment in full. You are responsible for the co-pay, payable at time of service. You must present your current Medicaid card each month.
If you belong to an HMO:
You must have a signed authorization prior to being seen. All services (office visit, x-ray, supplies) and EACH VISIT must be authorized. You are responsible for any co-pay, payable at time of service.
If you are involved in litigation:
You are still responsible for payment unless other arrangements are made.
For all other insurance, you will need to submit your own claim for each office visit. A copy of the super bill will be mailed to you. Simply attach this bill to your claim form.

Billing


Statements will be mailed to you once a month. Finance charges begin on balances over 60 days old from date of service, amounting to 16% annual charge. If your insurance carrier does not remit full payment, the balance is your responsibility.

If for some reason you cannot pay your bill on time:
please let us know and we will be happy to work out a payment plan for you.
If your account becomes past due:
and you have not provided us with a valid explanation of your failure to pay, we will take action to recover money owed.
If you are having difficulty in paying:
please contact our business office.

We are available to help you with any questions you might have concerning your insurance so you may receive maximum benefit.

Additional Policies


Prescription refills:
Medications may be prescribed at the time of your visit. If future refills are needed, you may contact our office during normal office hours. No narcotic refills will be given over the weekend.

Work releases:
If you will be off work temporarily due to your injury, or if you will be returning to work with limitations, please obtain a work release note prior to leaving the office.

Disability forms:
Disability forms are completed as a courtesy to the patient. Be aware that these may take up to a week to be completed. Please have your portion filled out. Results of tests (MRI, arthrogram, etc.): Further diagnostic tests may need to be ordered. It takes approximately three days for the results to get back to our office. You will receive your results at your next scheduled appointment.
 
 
 
 
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